Floatbot

Enterprise AI agent platform for contact center and voice/chat automation

4.8 (4)

Értékelte Daniel Nikulshyn·Frissítve 2026. május

Áttekintés

Floatbot is a no-code AI agent platform built for enterprises looking to automate customer interactions across voice, chat, and messaging channels. It enables teams to design conversational workflows, deploy virtual agents, and assist live agents in real time within contact center operations. The platform combines generative AI, natural language understanding, and speech technologies to handle tasks like customer support, collections, lead qualification, and onboarding. It integrates with common CRM, telephony, and core banking systems, making it suitable for regulated industries such as banking, insurance, and financial services.

Fő funkciók

No-code conversational AI builder
Voice bots with speech recognition
Live agent assist and co-pilot
CRM and telephony integrations
Multilingual support
Analytics and reporting dashboard

Előnyök és hátrányok

Előnyök

No-code builder for designing AI agents
Supports both voice and chat channels
Pre-built integrations for enterprise systems
Real-time agent assist features
Industry-specific solutions for BFSI

Hátrányok

Geared toward enterprises, less suited for small teams
Setup may require vendor support
Pricing not publicly transparent

Értékelések

4.8

Átlag 4 értékelésből.

Jelentkezz be értékelés írásához.

Leila Hassan

Compared a few options

Evaluated this against two competitors. Where it wins: no-code conversational AI builder and pre-built integrations for enterprise systems. Where it lags: geared toward enterprises, less suited for small teams. On balance the feature set — especially analytics and reporting dashboard — justifies the 5 stars for our use case.

Kwame Mensah

Years in this space

I've evaluated a lot of these over the years. What stands out here is multilingual support — handled better than most — and supports both voice and chat channels. Worth the time if this is your use case.

Daniel Schmidt

Compared a few options

Evaluated this against two competitors. Where it wins: multilingual support and no-code builder for designing AI agents. On balance the feature set — especially analytics and reporting dashboard — justifies the 5 stars for our use case.

Tomáš Novák

Use it every day

Honestly didn't expect to like it this much. No-code conversational AI builder is exactly what I needed, and pre-built integrations for enterprise systems. I do wish pricing not publicly transparent, but I reach for it almost every day now and it just clicks.